Warranty

Warranty and product support

If you have a problem with a product supplied or fitted by Complete 4x4, contact our team so we can help assess the issue and explain the next steps.

What to include

• Your order number, receipt or other proof of purchase
• The product name and part number, if known
• Your vehicle make, model, year and build date where relevant
• A description of the issue, when it occurred, and photos if they help explain it

Email sales@complete4x4.au or call 03 9808 8966. Contact us before sending or bringing in a bulky product so we can confirm how it should be assessed.

Manufacturer warranties

Manufacturer warranty periods and conditions vary by brand and product. We can help identify the warranty information that applies to your purchase. Please do not assume that every product has the same warranty period.

Your consumer rights

Manufacturer warranties are in addition to your rights under the Australian Consumer Law. Nothing on this page or in our change-of-mind returns policy excludes those rights. Where a product or service fails to meet a consumer guarantee, the remedy depends on the circumstances and may include repair, replacement or refund.

For change-of-mind return instructions, see our Returns and refunds policy.